Privacy Policy

This privacy policy applies to NestValet (‘NestValet’, ‘we’, ‘our’, or ‘us’), a brand of United Algorithmics USA, Inc. United Algorithmics USA, Inc, is the legal entity responsible for processing your personal information collected on NestValet.com.

What We Collect

Information you give us

• Lead forms: name, phone number, email, location, price range, timeline, mortgage status, property types, reasons for moving, preferred contact method, and preferred languages.
• Messages you send to us (email, SMS, chat) and support requests.

Information collected automatically

• Device and log data: IP address, browser/OS, pages viewed, time on page, referrers.
• Cookies and local storage: keep sessions, remember form progress, improve security.
• Advertising parameters when present .
• Approximate location from your IP and the location you enter in forms.

How We Use Information

• Provide the Service: introduce you to one vetted professional and support your request.
• Communicate with you: confirmations, updates, and service notices.
• With your choice, send you relevant offers and updates (you can opt out anytime).
• Improve and secure the Service: analytics, testing, troubleshooting, and fraud prevention.
• Comply with laws, enforce terms, and protect our rights and users.

Service‑Essential Sharing (How Introductions Work)

To provide the Service you asked for, we may disclose your contact details and request information to one vetted, licensed real estate professional who pays us to be introduced. This disclosure is essential to deliver the connection and cannot be opted out of if you want the introduction. We do not sell or share your information when no suitable or available professional is found.

• We never sell bulk lead lists or provide unrestricted access to your data.
• Introductions are one‑to‑one at a time, based on real‑time availability.
• You will be explicitly notified of each professional we introduced you to after the introduction.
• If you decide not to work with that professional, tell us and we won’t re‑match you with that party.

Who our partners are

Our partners are licensed real estate professionals who participate in our network and expect introductions to buyers or sellers. They are service providers directly related to your request. We do not share your data with unrelated third parties, data brokers, or bulk list buyers.

Your Choices & Rights

• Service‑essential sharing: If you use the Service to get introduced, sharing with one vetted professional is required to fulfill your request.
• Marketing opt‑out: Unsubscribe from emails at any time. Opt out of texts by replying STOP.
• Access/Correction/Deletion: Ask for a copy of your data, request corrections, or ask us to delete it, subject to legal limits.
• “Do Not Sell My Information” (California): You can request that we do not sell your personal information for non‑essential purposes. Note: the funded introduction to a single vetted professional is essential to the Service and cannot be disabled if you want an introduction. See our Do Not Sell My Information page.

To make a request, email us at privacy@unialg.co. We may need to verify your identity before acting on your request.

Retargeting & Online Advertising

We use Google Ads, Meta Ads (Facebook and Instagram), and similar advertising platforms to show ads to people who previously visited our site (“retargeting”). This helps us reach past visitors with messages that are more relevant to their interests.

• We and third-party vendors, including Google and Meta, use cookies, device identifiers, and similar technologies to collect information about your activity on our site.
• Third-party vendors, including Google and Meta, may show our ads across the Internet and on their platforms.
• These vendors use cookies and/or device identifiers to serve ads based on your past visits to our website.
• You can opt out of Google’s use of cookies or device identifiers by visiting Google Ads Settings.
• You can manage how Meta (Facebook and Instagram) uses data for ads in your Facebook Ad Preferences and Instagram Ad Settings.
• Alternatively, you can opt out of third-party vendor use of cookies by visiting the Network Advertising Initiative opt-out page or control device identifiers in your device’s settings.
• If we use Google Marketing Platform pixels, you can opt out of their use of cookies by visiting the Google Marketing Platform opt-out page or the Network Advertising Initiative opt-out page.

Data Retention

We keep personal information only as long as needed to run the Service and for legal, accounting, or reporting needs. For most data, this means up to 2 years after your last interaction with us. Some data, such as tax or financial records, is retained for up to 7 years to comply with legal requirements. When data is no longer needed, we delete or anonymize it. Deleted data may remain on backup media for up to 90 days after deletion (whether by request or natural expiry), after which it is permanently removed.

Security

We use safeguards to protect personal information, including encryption in transit, access controls, and ongoing monitoring. No system is perfectly secure, but we work to keep your information safe using industry best practices.

Where We Store and Process Data

All data is stored and processed in Ontario, Canada. Backups may be redundantly stored elsewhere in North America in encrypted form. Encryption keys remain solely in Ontario, Canada, and backup data cannot be accessed or read outside Ontario.

Fair Housing and Non-Discrimination

We do not allow discriminatory use of personal information. Introductions are based on your request details and the availability of licensed professionals. We do not filter, match, prioritize, or exclude people based on protected characteristics, including:

• Race, ethnicity, or color
• National origin or citizenship
• Religion or creed
• Sex, gender, gender identity, or sexual orientation
• Disability or medical status
• Marital or family status (including pregnancy)
• Age

Our ad targeting, matching, and review processes are designed to follow fair-housing rules and platform policies. If you see behavior that does not meet this standard, including from one of our matched partners, please contact us immediately.

Special Situations

Some real estate transactions involve sensitive or complex circumstances that may require an agent with specific expertise. You may choose to share this information with us so we can match you more effectively, or you may choose not to disclose it. Either way, you can still use our Service. If you do share, examples include:

• Purchases or sales by non-residents, including foreign buyer tax rules
• Fully remote transactions when the client is far away
• Selling a tenanted property
• Selling a cluttered or hard-to-stage home
• Selling during a divorce or separation
• Estate sales or inheritance-related transactions
• Homes that need accessibility or mobility features
• Buying or selling an investment property with complex financing needs

Not all professionals in our network are equipped to handle every scenario. If your request involves one of these situations, we will do our best to match you with a professional who is prepared to assist. Sharing these details is optional, and we will never exclude you based on personal characteristics.

As part of the request form, we ask you to provide an estimated price range for your home (if selling) or the amount you expect to pay (if buying). This estimate is required to progress through the form, but it is not verified and is only used to match you with a suitable professional. If you do not adjust the slider, a default value is used. This information is never treated as an appraisal, credit application, or financial guarantee.

Children

The Service is not for children under 18. We do not knowingly collect information from children. If you believe a child provided data, contact us and we will delete it.

Changes to This Policy

We may update this policy. If we make important changes, we will post a notice on our site. The effective date at the top shows when it last changed.